Question 1

What does Tidal Media Co. specialize in?

Accepted Answer

Tidal Media Co. specializes in creating powerful video solutions tailored for health and science innovators. We focus on telling compelling stories in motion that blend patient experiences with scientific breakthroughs to win patient trust, boost engagement, and generate leads quickly. Our videos help promote innovations, build credibility, and connect emotionally with audiences in need.

Question 2

What types of video services do you offer?

Accepted Answer

We offer a range of video production services designed for the health sector, including:
 • Story Videos: Cinematic films weaving narratives around health innovations for websites, social media, or events.
 • Testimonial Videos: Short, authentic patient stories to humanize breakthroughs and build trust.
 • Explainer Videos: Concise visuals simplifying medical technologies for patient-friendly education.
 • Educational Series: Multi-part modules breaking down innovations for training or online courses.
 • Campaign Videos: Dynamic mini-docs or ad series for launches and outreach.
 • Event Coverage: Highlight reels capturing conferences or open houses to amplify impact.

Question 3

Who is your target audience?

Accepted Answer

Our services are ideal for health and science innovators, such as medical practices, clinics, physical therapy providers, and organizations focused on patient care. Videos are crafted to reach patients in need, staff, peers, and community audiences, helping drive awareness and engagement.

Question 4

How do I get started with a video project?

Accepted Answer

Getting started is simple—fill out our "Start Your Campaign" contact form on the website or call us at 619-330-5974. We'll discuss your goals, such as promoting a breakthrough or generating leads, and outline a customized plan. Our team makes the process professional, personable, and stress-free, as noted by clients like Renee Novo from Alvarado Parkway Institute.

Question 5

What is the typical process for creating a video?

Accepted Answer

While every project is tailored, our approach involves collaborative planning to align with your vision—whether dreaming up a full campaign or a quick testimonial. We handle filming, editing, and delivery with a focus on high-quality results. Clients like Dr. Rey Mojares from Perpetual Motion Physical Therapy praise our ability to "work out a plan to deliver" anything you envision, often seeing quick impacts like over 400 leads in the first three months.

Question 6

How much do your services cost?

Accepted Answer

Pricing varies based on the video type, length, and customization needs (e.g., a short testimonial vs. a multi-part educational series). For accurate quotes, contact us via the form or phone at 619-330-5974—we'll provide a personalized estimate after understanding your project.

Question 7

What are the timelines for video production?

Accepted Answer

Timelines depend on project scope but are designed to be efficient for fast results. Simple videos like testimonials can wrap up quickly, while campaigns or series may take a few weeks to months. Our goal is timely delivery that drives immediate engagement, as seen in testimonials where leads poured in within three months.

Question 8

Where can I use the videos you produce?

Accepted Answer

Our videos are versatile and optimized for multiple platforms, including websites, social media (e.g., Instagram, Facebook), waiting rooms, online education portals, events, and patient outreach. They're built to maximize reach and impact, whether for lead generation, training, or community building. Check out examples on our Vimeo channel at vimeo.com/user92164120.(http://vimeo.com/user92164120)